Cloud Desktop

As new advancements in technology enable businesses to move to the cloud, contact centers should consider the benefits of adopting cloud contact center solutions. There are many different benefits to moving to the cloud, including convenience, employee satisfaction, and flexibility, but one of the most notable benefits of operating your contact center through the cloud is its cost savings.

Read More »The Cost Savings of Moving a Contact Center to the Cloud

Though the word “legacy” can have a positive connotation in many industries, it isn’t great to hear in the world of technology.

Though it may be tempting to use a system with which you are familiar, even if it is outdated, this can leave you at risk for cyberattacks and ends up costing your company more in the long run. If you’re still using a legacy system, it is probably time for you to upgrade and consider transitioning to the cloud.

Read More »Could Legacy Systems Be Costing You More Than You Realize?