Category: Blog

Microsoft is Helping Businesses Transition to Remote Work

Over the last decade, the move to remote work has been slow but steady. No one could have predicted that 2020 would accelerate that transition so quickly. Due to the sudden nature of the transition, the digital transformation has been rocky. IT teams across organizations had to scramble to implement remote infrastructures. Depending on the

Are Your Remote Workforce Capabilities Optimized and Sustainable?

When COVID-19 hit the U.S. many companies had to scale up their remote infrastructures to support home-based work. The surge in remote work was dramatic and unexpected, leaving room for performance issues, costs concerns, and much more. Even post-pandemic, many companies plan to continue to allow employees to work remotely. Eighty-two percent of company leaders

Do You Have the Right Tools and Support for Telemedicine?

Virtual care became crucial during the pandemic. What might be unexpected is that patients really liked virtual appointments and want to have the ability to have them moving forward. A survey conducted by Accenture indicated nine of 10 patients reported the quality of care during a virtual appointment was as good or better than before

Protect Your Organization Against Netwalker Ransomware Attacks

Hackers have a long history of stalking the internet using ransomware. The latest attacks prey on one of our biggest worries—COVID-19. Using Netwalker ransomware, hackers are trying to profit off our collective anxiety. What Is Netwalker Ransomware? Discovered in September 2019, Netwalker is a strain of ransomware that is a threat of the Mailto variety.

Do Your Authentication Standards Live Up to the Needs of a Remote Workforce?

With remote work continuing to be a normal part of operating, the concern about factors that lead to possible disruptions is always high. The most important factor to consider is the constant threat your organization faces from hackers and the level of protection your current cybersecurity offers. Cybercriminals are smart. They saw American enterprises scramble

Are You Ready for a Seamless Cloud Migration?

Many companies are moving to cloud-based systems because it’s cost-effective and allows employees to access tools from anywhere. When it comes to migrating to the cloud, there are two potential models of migrations: full-cloud migration or hybrid-cloud migration. A full-cloud migration is when you move all your organization’s databases and systems to the cloud, and

Why Managed Cloud Calling is the Future of Call Centers

Your company has survived many challenges recently. As you continue to extend your call systems to remote teams, do you have the tools required to provide seamless experiences? With managed cloud calling, your business can scale, make seamless transitions to remote work, and maintain maximum uptime in a world that demands it. Here’s why you

Is Your Unified Communications Solution Ready for Employees to Work From Anywhere?

With the many options for cloud unified communications and collaboration solutions, do you know what is the right fit for your organization? Also, is your IT infrastructure ready to implement these solutions? Challenges of On-Premise Unified Communications and Collaboration Solutions Were your current unified communications solutions ready for remote operations when stay-at-home orders were declared