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In the ever-evolving domain of IT asset management, businesses face a myriad of challenges. Traditional approaches often lead to hidden costs, inefficiencies, and headaches for IT professionals. From costly physical desktop refresh cycles to the complexities of endpoint licensing, managing IT assets can become a daunting task. However, amidst these challenges lies a promising solution – Desktop as a Service (DaaS).


What is IT Asset Management?

IT asset management involves the tracking and maintenance of hardware and software used in a business. IT assets can either be physical devices, or software services. It is essential to identify and mark each asset in a tracking system, and keep them up-to-date through regular troubleshooting, patching and updates. Effective management also requires that IT assets be replaced or upgraded, when they become outdated or too old to receive security updates.

If a company holds onto its IT assets beyond this point, it risks impeding productivity, and leaving itself vulnerable to cyberattacks. In the past, IT asset management was mainly focused on in-house hardware. However, it has now expanded to include software. IT Asset Management (ITAM) software solutions can remind you to renew your subscriptions, which is particularly useful for IT teams that are managing multiple platforms at once.

Key Pain Points that Desktop as a Service (DaaS) Addresses

Costly Desktop Refresh Cycles

One of the perennial challenges in IT asset management is the need for frequent desktop refresh cycles. Traditional hardware procurement and maintenance can drain organizational resources, in terms of time and money. DaaS revolutionizes this aspect by shifting the burden of hardware management to the service provider. With DaaS, businesses can enjoy the latest technology, without the hassle of constantly managing hardware upgrades and replacements.

Spiraling Mobile Computing Expenses

The proliferation of mobile devices has added another layer of complexity to IT asset management. Managing various smartphones, tablets, and laptops can strain IT resources, and inflate IT operating expenses. DaaS offers a holistic solution by providing a unified platform for managing all the provisioned cloud desktops. By leveraging cloud computing, DaaS providers rid enterprises from the management of individual endpoint devices, as no data resides on them.

Complex Endpoint OS and Software Licensing

Navigating the maze of multiple endpoint operating systems (OS), and productivity software licensing can be a headache for IT professionals. Traditional licensing models lack flexibility and scalability, often leading to overspending and compliance issues. DaaS simplifies this aspect by offering subscription-based licensing models, that align with the needs of modern businesses. With DaaS, organizations can scale their IT infrastructure up or down as needed, without being tied down by rigid licensing agreements.

Challenges with BYOD Integration

The Bring Your Own Device (BYOD) trend has become increasingly prevalent in today’s workforce. While BYOD offers flexibility and productivity benefits, it also introduces security and management challenges. DaaS addresses these concerns by providing secure access to corporate resources from any device, anywhere. By centralizing management, and enforcing security policies at the endpoint level, DaaS enables organizations to embrace BYOD, without compromising security or compliance.

The Advantages of Leveraging DaaS

Amidst these pain points, DaaS emerges as a game-changer in the realm of IT asset management. Its benefits are manifold, offering a holistic solution to the challenges faced by modern businesses. Some of those benefits include:



Streamlined Hardware Management

With DaaS, the burden of hardware management is shifted to the service provider, freeing up valuable IT resources. Businesses no longer need to worry about procuring, provisioning, and maintaining hardware devices. Instead, they can focus on their core competencies, while enjoying the latest technology on a subscription basis.

Optimized IT Spending

By adopting a subscription-based model, DaaS helps organizations optimize their IT spending. Instead of huge upfront capital expenditures (CapEx) on hardware and software licenses, businesses can shift towards cost-optimization. This not only improves budget predictability, but also enables better allocation of resources towards strategic initiatives.

Simplified Licensing Models

DaaS providers offer flexible and scalable licensing models that align with the needs of modern businesses. Whether it’s desktop OS, productivity suites, or security software, DaaS providers offer a comprehensive portfolio of services tailored to the unique requirements of each organization. This eliminates the complexity of managing multiple vendors and licenses, streamlining IT operations in the process.

BYOD Enablement with Secure Access

DaaS empowers organizations to embrace BYOD initiatives, without compromising security or compliance. By providing secure access to corporate resources from any device, anywhere, DaaS enables employees to work remotely, without sacrificing productivity. Advanced security features such as encryption, multi-factor authentication (MFA), and threat detection further enhance the cybersecurity posture of organizations, mitigating the risks associated with BYOD policies.

ATSG – Your Trusted Provider of Cutting Edge DaaS Solutions

As organizations navigate the complexities of IT asset management, partnering with the right service provider becomes paramount. ATSG, a leading global provider of Managed IT Services and Intelligent Technology Solutions, offers a comprehensive suite of DaaS solutions, designed to simplify IT asset management and optimize IT spending.

With a focus on innovation and customer satisfaction, ATSG has been recognized as a Challenger in the 2023 Gartner® Magic Quadrant™ for Desktop as a Service (DaaS). Leveraging our expertise in cloud computing and endpoint management, ATSG helps organizations streamline their IT operations, and achieve positive business outcomes.


The challenges of traditional IT asset management are manifold, ranging from costly hardware refresh cycles, to complex licensing models. However, DaaS offers deploying organizations flexibility and agility, to overcome these obstacles and optimize their IT spending.

By streamlining hardware management, simplifying licensing models, and enabling BYOD initiatives with secure access, DaaS emerges as a game-changer in the realm of IT asset management (ITAM). With ATSG as your trusted DaaS provider, you can rest assured that your cloud hosted virtual desktop infrastructure is in good hands.

Contact ATSG for cutting edge Managed Cloud, Managed Network, Managed Operations and Managed Security solutions for your enterprise.

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