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ATSG - Accelerating Retail Success with Managed IT Services and Intelligent Technology Solutions

In today’s super competitive retail sector, technology stands as both a lifeline, and a stumbling block for many organizations. With constantly shifting customer preferences, retailers always need to “stay on their toes”. This is why they have a constant drive to stay relevant, compelling them to adopt innovation-driven software and technology solutions.

 

However, it is easier said than done. Reason being, legacy systems are often resistant to integration with modern software and IT systems. This creates un-expected delays, that could jeopardize the operational agility of retailers, and hinder a timely response to shifting market trends.

 

In navigating these complexities, retailers must seek strategic partnerships with global technology solutions providers, like ATSG. We understand the pivotal role of technology in retail success, and offer secure, scalable and compliant solutions.

Our Managed Cloud, Managed Network, Managed Operations and Managed Security solutions can be customized to address the unique challenges of the retail sector, empowering organizations to transform their operations.

Challenge

The Pitfalls of Outdated IT Infrastructure in Retail

Retailers face numerous IT infrastructure challenges, including maintaining robust data security, managing fluctuating demand, and delivering seamless omnichannel customer experiences. The dynamic nature of consumer demand necessitates scalable and flexible IT solutions, yet many retailers struggle with outdated systems, that leave customers disconnected, and at a disadvantage.

Solution

Transform Retail Experiences with ATSG Managed Cloud Solutions

In the bustling world of retail, being quick on your feet, ensuring cost-efficiency, and being ready to scale your IT operations, up or down, at a moment’s notice are necessary. This is where ATSG’s Managed Cloud solutions come in.

ATSG’s managed cloud solutions empower your retail business to:

Outpace-the-Competition

Outpace the Competition

Today’s retail environment is such that staying ahead means embracing change and innovation at lightning speed. With ATSG’s transformative approach towards Cloud solutions, retailers can effortlessly outpace the competition, by leveraging our cutting-edge agile technologies, such as DaaS and IaaS.

Accelerate-Time-to-Market

Accelerate Time-to-Market

Our Cloud-native development and continuous integration / continuous deployment (CI/CD) pipeline enables rapid deployment of innovative solutions, ensuring faster time-to-market for new products and service offerings.

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Learn More About Managed Cloud
Seamless Hybrid Cloud Integration 2

Seamless Hybrid Cloud Integration

Our Hybrid Cloud strategies empower you to seamlessly integrate your existing infrastructure with our cutting-edge Cloud architecture. Count on ATSG to give your retail organization a notable technological boost, with infrastructure modernization that is needed to thrive in today’s dynamic market. 

ATSGOne Cloud Manager - Simplifying IT Operations

Our ATSGOne cloud orchestration portal ensures intelligent IT service delivery, blending operations, security, and functionality. With a customer-centric approach, it reduces complexity, resource constraints, and financial risk. Powered by advanced business intelligence (BI) and automation, ATSGOne scales to any IT environment, driving innovation and enhancing cybersecurity.

ATSG Gartner® Recognition for DaaS

Retail thrives on agility, which is why ATSG’s recognition as a Challenger in the 2023 Gartner® Magic Quadrant™ for Desktop as a Service (DaaS) is a win for your business. Our best-in-class Cloud solutions empower you to seamlessly adapt to today’s ever-changing tech landscape.

Challenge

Navigating Network Challenges – Retail Sector's Pursuit of Connectivity and Performance

In the fast-paced retail sector, maintaining strong network connectivity and smooth data flow are crucial for enhanced performance. Retailers face numerous challenges in managing their networks, such as ensuring reliability, security, and scalability, to meet the demands of ever-evolving digital operations.

Solution

Enhance Network Connectivity and Performance with ATSG Managed Network Solutions

In an industry where things never stay the same for long, retailers must prioritize keeping their network connectivity strong, and their data movement smooth for enhanced performance. With ATSG’s Managed Network, you get the ultimate support system to streamline your retail operations.

Expertise in Network Optimization

ATSG’s Managed Network Services (MNS) ensure optimized network performance, reliability, and security. Our tailored solutions cater to the unique demands of retail organizations, ensuring they stay connected, efficient, and secure in today’s rapidly evolving digital landscape.

Customized Connectivity Solutions for Retail

Our secure connectivity and optimized bandwidth can be tailored to meet the evolving needs of retail organizations. We offer high network reliability, SD-WAN capabilities, along with enhanced visibility and control, ensuring seamless connectivity for retail operations.

Modern Collaboration Tools

Modern Collaboration Tools

Addressing common challenges in retail, ATSG delivers modern collaboration tools like Contact Center Management (CCM) and Collaboration Management. These solutions empower distributed retail teams by offering secure, cost-effective alternatives to expensive and insecure collaboration tools.

Elevate Retail Connectivity with ATSG OPTX™ Network Management Platform

Revolutionize your retail communication and workflow integration with ATSG’s OPTX™ platform. Our industry-leading platform seamlessly manages all aspects of collaboration systems, offering a unified solution that can be tailored specifically for the retail sector.

Elevate Your Retail Network with Industry Recognized Expertise

The retail sector thrives on reliable connectivity, so why settle for average network management? ATSG was recognized as a Leader in the 2023 Gartner® Magic Quadrant™ for Managed Network Services (MNS). We believe this achievement highlights our proven ability to deliver exceptional performance and unmatched reliability for your critical retail network operations.

Challenge

Overcoming-IT-Operational-Challenges-in-Retail

Overcoming IT Operational Challenges in Retail

Retailers face numerous challenges in their IT operations, including managing fluctuating demand and handling inventory inefficiencies. Ensuring efficient, secure, and responsive IT operations is essential for staying competitive in the ever-evolving retail sector.

Solution

ATSG Managed Operations Empower Retail Innovation

At ATSG, we understand the crucial role of technology in driving innovation and excellence in retail. Our Managed Operations ensure that you get a streamlined IT infrastructure, allowing you to focus on delivering exceptional customer experiences, while leaving IT maintenance to us.

Ensuring Seamless IT Operations with Proactive Support

Ensuring Seamless IT Operations with Proactive Support

With ATSG’s 24/7 monitoring and proactive incident resolution, retailers can ensure that their operations run smoothly at all times. By providing continuous support and maintenance, ATSG ensures optimal performance of IT resources, maximizing productivity.

Harnessing Data for a Competitive Advantage 2

Harnessing Data for a Competitive Advantage

ATSG equips retailers with the tools to leverage their data effectively, by leveraging AI/ML algorithms, and customer behavior analytics. By unlocking the full potential of their data, retailers gain valuable insights on consumer preferences and market trends, enabling them to stay ahead of the competition, and drive revenue growth.

Real-Time Decision-Making

Real-Time Decision-Making

Through Remote Infrastructure Management (RIM) capabilities, ATSG offers retailers actionable insights into their IT infrastructure and critical operations, in real-time. This way, retailers can make informed decisions quickly, optimizing their strategies to resonate with their target audience, and drive revenue growth.

Challenge

Navigating Cybersecurity Threats in Retail

Retail is one sector that relies heavily on digital transformation, offering convenience through tech innovations. However, this progress attracts cyberthreats, affecting online and in-store purchases. Retailers are required to safeguard against data breaches, ransomware attacks, and payment card fraud, all while maintaining compliance with stringent data protection regulations.

Navigating-Cybersecurity-Threats-in-Retail

Solution

ATSG's Comprehensive Managed Security Solutions for Retail

ATSG’s Managed Security solutions offer comprehensive protection for your retail environment. We have got “all the bases covered,” ensuring compliance, threat monitoring, detection and response, risk mitigation, and data protection. We are all about minimizing risks and making sure you can run your retail business with peace of mind.

With ATSG by your side, you can:

Prevent Disruptive Cyberattacks

Prevent Disruptive Cyberattacks

ATSG’s Managed Detection & Response (MDR) leverages advanced analytics and AI to continuously monitor your retail network for suspicious activity. This proactive approach identifies and neutralizes threats, before they can impact your online and in-store operations, ensuring a secure shopping environment for your customers.

Secure Your Data and Accounts

ATSG’s Identity & Access Management (IAM) goes beyond simple access control. By tracking user activity and leveraging AI-powered anomaly detection, we prevent un-authorized access and malicious account takeover attempts. Our team is on hand 24/7, to respond to suspicious behavior, and ensure your valuable data remains secure.

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Minimize Damage from Security Incidents

Security incidents can happen, but with ATSG’s Breach Containment capabilities, the impact is negligible. We offer rapid response to isolate the threat, prevent further intrusion, and swiftly recover from a breach.

Centralized-Security-Management-with-ATSGOne-Cyber-Manager

Centralized Security Management with ATSGOne Cyber Manager

We offer the ATSGOne Cyber Manager, a powerful tool that simplifies managing your organization’s cybersecurity. This all-in-one platform provides a unified interface to monitor every aspect of your cybersecurity posture, giving you complete visibility and control.

ATSG's Comprehensive Managed Security Solutions for Retail

While retailers may not be able to control external industry factors, they can certainly enhance their ability to adapt, simply by leveraging cutting-edge technology solutions. This is where the ATSGOne Service Delivery Platform (SDP) comes in, offering smooth service delivery across your global operations.
The ATSGOne SDP offers a unified platform to manage all your IT essentials, empowering you to focus on what matters most – your customers. Here’s what it includes:

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Customer Portal

Gain real-time insights on your retail operations with customizable reports and interactive dashboards. Track inventory, monitor store performance, and identify sales trends – all from a single, user-friendly interface.

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Cloud Manager

Manage your Cloud environment effortlessly with the ATSGOne Cloud Manager portal, which simplifies provisioning, configuration, and monitoring of your DaaS (Desktop as a Service) and IaaS (Infrastructure as a Service) environments, all in one place.

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ATSG OPTX™ Platform

Leverage AI-powered optimization with the ATSG OPTX™ Network Management Platform, which utilizes Artificial Intelligence (AI) to optimize network performance and security for your retail locations.

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Cyber Manager

Avail centralized security management for complete peace of mind. The ATSGOne Cyber Manager empowers you to effortlessly manage and secure your entire IT infrastructure, including endpoints, applications, and user access, across all your retail store locations. This ensures consistent security policies, and reduces the risk of data breaches.

Contact ATSG today, and discover how our tailored Managed IT Services and Intelligent Technology Solutions can transform your retail business, driving innovation and digital transformation like never before.